ZUMATA today announced that it has been named a winner of the IBM Choice Award for Top New Business Partner. Honored at the IBM PartnerWorld Leadership Conference in Las Vegas, Nevada, United States, ZUMATA was recognized for its ability to leverage IBM Watson’s suite of API’s in formulating tools and solutions for businesses that enhance the customer experience throughout the entire customer journey. In particular, ZUMATA’s solutions improve areas of personalized recommendations, advisory on product choices and automation of on-demand customer service via voice or text.
The IBM Choice Awards recognize select IBM Business Partners for their outstanding performance and commitment to delivering IBM-based solutions and mutually significant business impact. Winners are selected annually across a range of categories by IBM leadership in each geographic region and are renowned for building superior customer relationships.
“Our IBM Choice Award winners set the bar high and consistently deliver client satisfaction and business excellence,” said Marc Dupaquier, General Manager of IBM Global Business Partners. “We’re pleased to honour ZUMATA for continuing to uphold IBM values in pursuit of helping clients thrive in the cognitive era.”
“IBM has many great partners, and receiving this award is an honour and testament to the capabilities of our team to deliver deep tech-and-artificial intelligence-enabled solutions that are truly world-class and cutting-edge. We look forward to continuing to delight our mutual clients, and to expand our partnership with IBM,” said Josh Ziegler, CEO of ZUMATA.
For more information about the 2017 IBM Choice Awards winners, please visit https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/pw_com_prb_beacon.
To learn more about IBM PartnerWorld, a comprehensive program that offers marketing and sales resources, training, certifications, and technical support to help create new revenue and market opportunities for IBM Business Partners, visit http://www.ibm.com/partnerworld.
ZUMATA is the only artificial intelligence powered hotel distribution and technology company. Through partnerships with IBM Watson, Expedia, Amadeus and DHISCO, ZUMATA solves a wealth of hotel distribution challenges. In addition to hotel distribution and travel technology, ZUMATA is using its cognitive capabilities to enable automated advisory and customer service to companies within a wide range of industries including travel, banking, finance, and more.