All Things Tech
Artificial Intelligence (AI) has gone mainstream when it comes to customer interactions, according to a new report from the Capgemini Research Institute. More than half of customers (54%) have daily AI-enabled …
AI-enabled customer interactions more than double since 2018 – Capgemini Research Read More
Capgemini Research Institute examined how can automotive organizations re-engage consumers and reignite demand during COVID-19. The research note focused key issues that will shape the future of the automotive industry. …
Indian consumers bullish on considering purchasing a car in 2020: Capgemini Report Read More
Sustainability has become a strategic issue for the automotive sector to take collective responsibility for meeting consumer expectations, according to a new study from The Capgemini Research Institute. The survey …
62% of auto organizations have sustainability, but implementation fragmented: Capgemini report Read More
As automation technology continues to mature, it is becoming increasingly a point of competitive advantage, with consumers responding positively to the improved convenience that it can deliver. However, in order …
Automation provides competitive advantage to retailers to bring customers back in stores – Capgemini Report Read More
Over a year on from the introduction of the General Data Protection Regulation (GDPR), the Capgemini Research Institute has found that firms failed to meet their own expectations on GDPR …
Enterprises fall behind on GDPR compliance: More than one year on, just 28% say they are compliant Read More