World Retail Banking Report 2022: Incumbent banks must embrace data-centric capabilities to drive personalized customer experiences
Retail banks are currently lagging in their ability to offer true omnichannel experiences, as customers pivot to competitors that offer more personalized experiences, according to the World Retail Banking Report 2022 (WRBR) …
World Retail Banking Report 2022: Incumbent banks must embrace data-centric capabilities to drive personalized customer experiences Read More