Tata Consultancy Services (TCS) (BSE: 532540, NSE: TCS) has been positioned as a Market Leader (Horizon 3) in the HFS Horizons for Supply Chain Service Providers. The study evaluates the capabilities of 18 providers across a range of dimensions to understand the Why, What, How, and So What of their service offerings.
“TCS helps clients build resilient, digitally-enabled, purpose-led and future-fit supply chains that can respond to changing business demands and deliver superior customer experience. Our consulting-led collaborative approach, innovation, and investments in developing industry-leading solutions are helping our clients optimize their supply chains, improve sustainability, and drive growth,” said Krishnan Ramanujam, Business Group Head, Retail, CPG and Travel, TCS. “Our positioning as a Market Leader in supply chain services is a testament to our focus on delivering customer-centric solutions that drive business value.”
TCS offers a comprehensive range of supply chain services across planning, order management, inventory management, sourcing and procurement, aftermarket services, and sustainability. TCS’ expertise in these areas, coupled with its strong consulting-led technology capabilities and deep industry expertise has enabled the company to deliver innovative and effective solutions to its clients across industries.
TCS’ services and solutions cover the end-to-end demand-supply value chain and leverage AI, ML, machine vision and robotics to transform supply chain operations across plants, warehouses, transportation, distribution and sorting centers. These are being adopted by customers across manufacturing, transportation, logistics, consumer products and goods, automotive, aerospace, energy, utilities, healthcare, life science and hi-tech industries. Key solutions include:
- TCS Envirozone™: A cloud-based, one-stop suite of solutions for organizations to track and mitigate supplier-sourcing risks and improve procurement decisions for a sustainable supply chain. It provides the required technology interventions for upstream supplier sustainability, operational sustainability and downstream efficiency to address clients’ responsible sourcing, carbon management, decarbonization, circular economy and finance forecasting and allocation goals.
- TCS Optumera™ Self-learning Supply Chain: An AI-powered autonomous platform that helps retailers make integrated merchandising and supply chain decisions through multidimensional concurrent optimization of KPIs in real time.
- Ecosystem commerce solution: It helps enterprises enhance visibility, self-awareness, predictability, and agility across supply chain and manufacturing ecosystems. The solution enables higher inventory turns, an optimized distribution network, improved equipment effectiveness and reduced manufacturing and transportation costs, improving working and fixed capital efficiencies.
- TCS DigiFleet™: A suite of solutions powered by an IoT and AI-ML engine, that provides contextual and situational insights on fleet and supply chain operations by analyzing real-time data from a heterogeneous ecosystem. The suite offers industry-specific features on a software-as-a-service model to accelerate the digitalization of fleet and supply chains through pre-built modules.
Further, TCS has been investing heavily in developing its new supply chain capabilities, including investments in AI and machine learning, robotics, blockchain and sustainability. These investments are helping TCS stay at the forefront of supply chain innovation and provide its clients with the most advanced solutions to enable resilient and responsible supply chains.
Ashish Chaturvedi, Practice Leader, HFS Research, said, “TCS has one of the most comprehensive supply chain services portfolio with a platform-based, partner-oriented, and industry-context-driven approach. TCS’ extensive partner network, high focus on automation, and specialized sustainability offerings give it an edge in the supply chain space.”