Accenture has been positioned as a leader in capabilities and strategies in the inaugural IDC MarketScape: “Worldwide Procurement as a Service 2018 Vendor Assessment” (doc #US42630617, February 2018) report. According to the IDC MarketScape, capabilities focuses on our current capabilities, and strategies focuses on high-level decisions and underlying assumptions about offerings, customer segments, and business and go-to market plans for the next three to five years.
According to the report, Accenture is recognized for its comprehensive procurement business process services offerings, assisting clients throughout the entire source-to-pay process for both direct and indirect goods and services.
The report cited several of Accenture’s strengths including managing $168 billion in spend on behalf of clients (outpacing others in terms of spend managed), its proprietary and industry-specific and cloud/platform-based solutions, and its ability to implement and embed robotics process automation with elements of cognitive and artificial intelligence.
Accenture’s Procurement as a Service areas of strength include:
- Proprietary and industry-specific cloud/platform-based solutions including Radix (and its associated suite of tools) which is designed to work cross-industry and is the primary data capture tool fueling market intelligence and distributing real-time market intel from more than 23,400 projects managed annually as well as external data,
- More than 18 years of experience in offering procurement-managed services, with category expertise and best practices developed over four decades, and
- Value to clients who called out “the company’s keen ability to provide benchmark data, knowledge, and industry expertise as a key strength and deciding factor in choosing to work with the provider.”
“Our clients tell us we excel because we improve stakeholder engagement, thus increasing our ability to improve their operations and grow their businesses geographically with strong presence in specific markets,” said Keith Hausmann, managing director of procurement business process services at Accenture. “Being recognized as a leader in procurement as a service confirms that clients and the industry see the value of our expertise. Most importantly, we remain focused on helping clients reinvent procurement from source-to-settle so they can move first in the market and accelerate their results.”
The report evaluated Accenture and six other vendors with an international presence within the procurement-as-a-service space.
“Accenture offers a strong mix of talent and industry resources in procurement services, particularly in niche areas where clients have less expertise,” said Alison Close, research manager of finance and accounting, BPaaS and analytic services at IDC. “Accenture’s clients noted the day-to-day presence of the Accenture teams, including the co-located tower leads and client delivery leads, was key to the relationship. Their on-demand availability of talent, especially onshore resources, and access to strong marketing leads and talent in more niche areas where clients have less expertise (e.g., real estate, technology, storage, and professional services) also contributed to Accenture’s strong caliber of resources, according to their clients.”
The IDC MarketScape: Worldwide Procurement as a Service 2018 Vendor Assessment can be found here.