Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, has announced the launch of the Leads and Proposals Solution as part of SAP’s industry cloud portfolio for the professional services industry. This cloud-native business-to-business (B2B) solution, part of Infosys Cobalt, leverages predictive analytics, the SAP® Analytics Cloud solution, and the SAP Conversational AI service, integrated with SAP S/4HANA® Cloud to drive innovation in the professional services sector.
Built on SAP Business Technology Platform (SAP BTP), the Leads and Proposals Solution is a modular industry-specific offering, designed to provide a lean yet intuitive way for enterprises to efficiently track leads, convert opportunities, enable lead nurturing, and manage pursuit cycles. This holistic solution comprises a configurable dashboard to enhance visibility into lead conversion, new clients, and the win/loss ratio. Infosys collaborated with SAP for its expertise and experience in SAP’s industry cloud offering, advanced infrastructure, large resource pool, and a plethora of tools and accelerators developed for accelerating transformation programs.
The new solution aims to deliver:
- Reduced analysis and reporting costs due to automated dashboards and KPIs
- Increased delivery quality, and a reduction in unstaffed engagements
- Accelerated lead conversion, and an improvement in revenue growth
- Decrease in missed opportunities, and improved focus on opportunities
- Decline in operational overhead for partners
Dinesh Rao, Executive Vice President and Global Head, Enterprise Application Services, Infosys said, “Today, professional services firms are constantly faced with challenges in managing and converting leads which in turn, impact their revenue and growth. We are excited to collaborate with SAP to bring this unique solution that will help our customers seamlessly optimize, extend, and transform their core business processes. Infosys’s deep domain expertise and proven experience in SAP’s offerings will drive our joint vision to deliver better results for our clients. This solution is a great example of how businesses can transform into a Live Enterprise with Infosys and SAP.”
Jonathan Rhodes, Global Vice President and Head Professional Services, SAP, commented, “The newly launched solution will add significant value to professional services firms as they look to drive new profitable business. Leveraging key technologies, this agile cloud native solution integrates into the overall lead-to-cash process with SAP S/4HANA Cloud, providing streamlined, smart opportunity management. We look forward to continued collaboration with Infosys to create innovative solutions and applications for customers who want to drive cost-effective and sustainable growth in their industry.”